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My husband died suddenly in September, 2013. When the fog began to clear, as a wheelchair bound woman living alone, the first major decision I made was to e-mail manny@mtcomputers.com. Manny phoned me back within 20 minutes making an appointment to come to my home within two days. I'd done my homework tentatively choosing Generac. The real difference to me was Manny's service. He did it all, from installing the pad to walking me through the test drive. I know that he will be there when I need him. Manny was always where he said he'd be when he said he'd be there. He saw to it that those whom he contacted were aware of my circumstances and took care of business in a timely manner. I spoke to another customer of his who shares my observations. This has been a 100% positive experience. Manny represents your good product very well. Sincerely, Ann Lazarek Ann Lazarek, Pawcatuck, CT